Quill Business Continuity and Disaster Recovery

Business Continuity and Disaster Recovery has always been high on Quill's agenda, but this year we have taken it to a new level with a significant investment in new network hardware and virtual server technology.
Upgrading live & complex networks can be heart-stopping at the best of times and our people have really made an enormous effort to make the project a success.
Our renewed infrastructure is now based on all new enterprise HP servers, storage & switching equipment at both our primary & recovery data centres and includes HP's top of the range support service.
Servers that were once physical boxes have now been "virtualized" using the VMware ESX platform and it is this virtualisation that has enabled us to implement & maintain a complete recovery data solution located at one of our branch offices. Regular testing of our recovery solution has become much simpler with this solution.
In addition to hardware & server changes, we reviewed our internet connectivity and have now implemented a fail-over connection at our primary data centre using a wireless ISP (Metronet) that are unaffected by BT exchange issues. So, if our main internet is down, we can switch over very quickly to our alternative provider. In the unlikely event both lines should fail simultaneously, we have our recovery data centre to fall back on.
Our renewed network solution adds significant value to our overall service and gives our Pinpoint & Quill Safety.net clients access to enterprise level technology not normally available to small and medium sized legal practices.

Richard Salt
IT Director
Quill Group Ltd